As an organisation, it is important that individuals holding a group membership, irrespective of their role are aware of what is required of them by way of personal conduct.   All members of the group are required to adhere to this code of conduct.  As a road safety charity its paramount that all members set an example when driving or riding.

The following are the minimum standards for all members.

  1. On joining and on renewal of their membership members must members sign a declaration confirming they are in possession of adequate motor insurance cover, a valid driving licence. MOT if applicable, and their vehicle is road legal and that these requirements will remain valid during their membership.
  2. Must always behave professionally.
  3. Be mindful of the use of language, avoid remarks that could be considered aggressive, condescending, offensive or overly opinionated.
  4. Avoid categorising individuals by way of, sex, race, ethnicity disability or appearance.
  5. Avoid, except in an emergency, any physical contact beyond what is socially acceptable i.e., a handshake on meeting etc.
  6. Not knowingly or wilfully commit any crime or offence.
  7. Be mindful of the need to protect individual’s personal data and the general requirements of data protection legislation.
  8. Associate members and tutors should respect each other’s commitment and ensure that they are on time for any arranged meeting.
  9. The following standards apply to those who are specifically acting as tutors on behalf of the group.
    • Training is provided to associate members free of charge. You cannot charge for training.   Motorcycle tutors, who use their own vehicle for training do incur a cost when doing so and, on those occasions, it is appropriate for the tutor to accept a payment towards their costs.   This amount is set by the group and is published on the group website.  This, however, is not payment for training and is an acceptable practice as recognised by RoSPA.
    • Tutors should be considerate of the trainee when arranging sessions and discuss their needs when setting times, venues, routes etc.
    • Every step should be taken to put the associate at ease.
    • Tutors should be fair and honest when assessing or commenting on training performance.
    • Tutors should be professional in their role and refrain from criticising any other trainer, examiner, or road safety organisation.

Tuition and group activities are intended to be constructive, informative, and enjoyable for all.  If a member has a concern or a complaint about another individual within the group, they are encouraged to raise the matter via the appropriate training officer, group office bearer or committee member as soon as is practicable.  If the matter cannot be suitably resolved informally, the Committee will seek full details of the incident and investigate it to identify what action is required in accordance with the Disputes and Resolution procedure.

Updated March 2021